Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2, 2026
SASU VisitAntibes (“we”, “our”, “us”) operates antibeswalks.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and book our walking tours.
1. Information We Collect
Information You Provide
When you book a tour through our website, we collect:
- Name
- Email address
- Phone number (optional)
- Number of guests
- Preferred tour date and time
- Payment information (processed securely by our payment provider)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use your information to:
- Process and confirm your tour bookings
- Send booking confirmations and tour reminders
- Communicate important updates about your tour
- Process refunds in accordance with our cancellation policy
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate our business:
Cal.com (Booking System)
Our booking calendar is provided by Cal.com. When you make a reservation, your information is processed by Cal.com according to their privacy policy: cal.com/privacy
Payment Processing
Payment information is processed securely through our payment provider. We do not store your complete credit card information on our servers.
4. Cookies
We use strictly necessary cookies to enable the booking system to function properly. We do not use tracking or advertising cookies.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Request limitation of data processing
- Portability: Receive your data in a structured format
- Object: Object to processing of your data
To exercise these rights, contact us at: contact@antibeswalks.com
7. Data Retention
We retain your booking information for 3 years after your tour date for accounting and legal purposes. After this period, your data is automatically deleted unless you have opted in to receive marketing communications.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
SASU VisitAntibes
22 rue Vauban
06600 Antibes, France
Email: contact@antibeswalks.com